PLEASE READ THESE TERMS OF USE CAREFULLY.

By using and accessing the RV Direct INSURANCE LTD. website (hereinafter called the “Website”), you acknowledge these terms of use and agree, without limitation or qualification, to be bound by them and by applicable laws.

You should review these terms of use regularly as they may change or discontinue at any time. These terms of use may change at any time without notice to you. You agree to review these terms of use on a regular basis and agree to be bound by any changes made to these terms of use.

References to "you" or "your" shall mean the person accessing or using this Website. References to    “RV Direct”, "we", "us" or "our" shall mean A- Win Insurance Ltd. Additional or different terms of use may apply to other RV Direct group of companies’ sites and you should review the terms of use posted on the site(s) you wish to use.

Product Availability

The services described in this Website are available only to Alberta, British Columbia and Saskatchewan residents.

Information on the Site

While the information contained on the Website has been compiled in good faith, no representation or guarantee is made by us that it is complete or accurate or current at all times.   Any information contained on this Website is only current as of the date it was posted. RV Direct makes no commitment, and disclaims any duty, to update or correct or to provide notice as to any error or omission in any information contained on this Website. RV Direct reserves the right to add, modify or delete information on this Website at any time.

The content of this Website is provided for information purposes only. You should not act or rely on the information on this Website without seeking advice from one of our brokers. The terms, restrictions, conditions and exclusions of the insurance products outlined on this Website are described in a detailed and complete manner. However, in case of any conflict between your insurance policy and the information provided on this Website, your insurance policy will prevail.

Receiving an Insurance Quote Online

By using this Website, you are able to obtain an insurance quote online. You must disclose all material facts that may affect the way your premium is determined and the information you provide to us must be correct and accurate, otherwise, we may not be able to provide you with an accurate quote. Not all people who call in will qualify for a telephone or online quote or an insurance policy.

Companies, Compensation and Ownership

Insurance products and services are available only in those jurisdictions where they may be legally offered. We are a broker providing support services and offering insurance products to customers to help each customer customize an insurance policy that meets their needs. Insurance services in all provinces and territories are provided by RV Direct Insurance Ltd.

RV Direct Insurance Ltd. is a wholly owned subsidiary of Aviva Canada Inc.

For auto and home insurance, we earn a percentage of premium when a new policy is sold or an existing policy is renewed. This commission is 20% for home insurance and 12.5% for auto insurance.

Trade-Marks and Copyrights

Copyright in the whole and every part of this Website belongs to RV Direct and its affiliated companies, unless otherwise indicated, and may not be used, sold, licensed, copied or reproduced in whole or in part in any manner or form or in or on any media to any person without the prior written consent of RV Direct.

RV Direct and the RV Direct logo are registered trademarks used under license. RV Direct may also claim rights in other trademarks, service marks, logos and icons contained on this Website.

General Disclaimer and Limitation of Liability

All information and content on this WEBsite are subject to applicable statutes and regulations, and are furnished 'as is', without warranty of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

RV Direct shall not be liable (whether in negligence or otherwise) to any person for any error, omission or incompleteness in the information, or reliance on the information, on the website, nor shall RV Direct be under any obligation to advise any person of any error therein. In no event shall RV Direct be liable for any DIRECT, INDIRECT, INCIDENTIAL, CONSEQUENTIAL OR SPECIAL damages, LOSSES, CLAIMS OR EXPENSES whatsoever arising out of the use of or inability to use the website or the information therein, even if RV Direct has been advised of the possibility of such damages. Because some jurisdictions prohibit the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.

Privacy Policy (Personal Information)

We take care to protect the privacy of customers and users of this Website. We will only use your personal information as provided in our Privacy Policy and as permitted by law.

Third party sites are not covered by our Privacy Policy or these terms of use.

In the event that you provide any personal information regarding a third party, you acknowledge and agree that such third party has authorized you to disclose such personal information and provide consent on their behalf.

International Transfers of Personal Information

As the Internet is worldwide, if you are visiting this Website your visit may result in the transfer of information across international borders. You are responsible for compliance with applicable local, national, and international laws.

By visiting this site and communicating electronically with us, you are consenting to these transfers.

Location Information

When you access our Website, we may use location services to determine your city and province and improve your experience with our website. The location services use connection information standard with any anonymous interaction over the internet (e.g. IP Address) and do not use any personal information. The information is used to best customize your experience with our Website and is not guaranteed to be accurate.    

Live Chat

We may use live chat to provide support for your technical issues with our Website. We may also use live chat to discuss your insurance quotes or products with you. Except as otherwise required by law, we will not provide you with a record of any discussion on the live chat.  

Cookie Policy

We use "cookies" to help you personalize your experience with our website. Cookies are text files that are placed on your computer by a web server. Our cookies can only be read in the web server that the cookie was assigned to you. They are not used to run programs or deliver viruses to your computer. We will only record the information of the pages that you visit within our website. You have the ability at any time to accept or decline cookies while on our website through your browsers settings.

RV Direct Insurance will keep track of the pages that you visit within the RV Direct Website to determine which portions of the website are used more then other. This helps us build out our future content on our website to what is most valuable to our customers.

Jurisdiction and Compliance with Laws

Access to and use of this Website and these terms of use are governed by the laws of the Province of Alberta and the laws of Canada applicable therein, without resort to conflict of law provisions. Any legal action or proceeding relating to your access to, or use of, this Website or these terms of use shall be instituted only in a court located in Calgary, Alberta. You and RV Direct agree to submit to the jurisdiction of, and agree that venue is proper in, these courts in any such legal action or proceeding.

Severability

If any provision in these terms of use shall be deemed unlawful, void or for any reason, unenforceable, then that provision shall be deemed severable from these terms of use and shall not affect the validity and enforceability of any remaining provisions.

Contact Us

Please feel free to contact us with any comments, questions or suggestions you might have regarding the information described in this Website.

You may contact us at:

RV Direct Insurance Ltd.

#100, 10325 Bonaventure Dr SE

Calgary, AB T2J 7E4