Introducing MIKE, the first web-chat technology in RV Insurance
MIKE can help secure coverage in under 10 minutes.
June 29, 2017 (Calgary, AB) RV Direct Insurance is pleased to introduce MIKE (My Insurance Kept Easy), the next generation of quote and bind technology available to customers. While the company has been offering this service for 15 years, MIKE adds the support of an online chat that can further clarify a customer’s coverage needs and enhance the buying experience.
“We’ve found that more and more customers want to make a purchase online – as long as it's easy - but they are also looking for some of the personal touches that traditional online quoters don’t provide" said Joanne Lemna, COO of RV Direct Insurance. “After using MIKE, most customers will agree that securing coverage has never been so easy, clear and personable.”
To give MIKE a try – click here.
Available on all platforms – mobile, tablet, desk/laptop – MIKE was designed using the same concepts as industry leaders like What’sApp and iMessenger.
MIKE currently offers motorhome and travel trailer coverage, with the rest of RV Direct’s coverage options being added in the near future.
About RV Direct Insurance
RV Direct Insurance is one of the largest recreational vehicles brokers in Western Canada and specializes in “toy” or “hobby” insurance. They work hard to protect their customers’ recreation and relaxation time in a market that many traditional brokers don’t fully understand and policies don’t fully cover. RV Direct Insurance creates customized insurance policies to offer the best protection for their customers’ passions.
VP – Strategic Development
RV Direct Insurance